Your challenge

• Responsible for application management of our CRM system SAP C4C Sales and Service Cloud, with a focus on SAP C4C Sales Cloud
• Support international implementation projects and day-to-day operations  
• Define and implement interfaces to systems such as SAP S/4HANA, Self-Service Portal, Offering Tools and e-Commerce platform, in collaboration with involved application managers and developers
• Evaluate solution concepts of CRs in terms of feasibility, risks and process/function standardization
• Specify and implement CRs, including technical specification required by developers or for interfaces
• Customize the system including documentation
• Train and transfer knowledge to key users and process owners

Your qualifications

• Education degree in IT, Business Administration, or a similar field (FH / University)
• Profound understanding of CRM application management
• Knowledge of SAP C4C Sales and Service Cloud
• Knowledge of SAP ERP, especially SAP SD and/or CS, is preferred
• Willingness to travel, especially during rollout projects, with less travel afterward
• Team spirit and professional communication skills
• Collaborative team player with a strong focus on user needs
• Systematic thinker who effectively translates insights into actionable steps
• Fluent in English (spoken and written), German and other languages are advantageous

Your benefits

• Staff restaurant
• Company health management
• Flexible working hours
• Possibility of taking additional holidays (multi-holiday model)
• Free parking spaces
• Optional savings plan with the pension fund
• Promotion and development of your future prospects

Haben wir Ihr Interesse geweckt?