For our client we are looking for a

SAP CRM Inhouse Consultant / SAP S/4HANA CM (m/f)

Region: Zurich
Workload: 100%
Job-ID: 19628

Your challenge

  • Own the product vision and roadmap, supporting the transformation from CRM 7.0 (on premise) to SAP S/4HANA CM (Customer Management)
  • Manage and prioritize the product backlog, including release planning
  • Collaborate with international stakeholders to gather, assess, and prioritize requirements
  • Translating business needs into epics, features, and user stories
  • Drive initiatives end-to-end from ideation to successful delivery
  • Ensure data quality, process consistency, and compliance
  • Support adoption through training, communication, and change management
  • Enable and drive system adoption across multiple countries

Your qualifications

  • Degree in Business, IT, or a related field
  • Several years proven experience as a Consultant in a CRM related environment, ideally with SAP CRM or S/4HANA CM
  • Strong understanding of sales, service, and customer processes
  • Experience with agile methodologies (Scrum/Kanban) and tools like Jira and Confluence, Azure DevOps, all MS office applications etc.
  • Experience in global rollouts and change management
  • Strong stakeholder management skills in an international environment
  • Structured, solution-oriented mindset with strong prioritization skills
  • Excellent communication skills and ability to influence diverse stakeholders also in high management positions
  • Knowledge of data, BI, or marketing automation is an advantage
  • Fluent in German and English

Your benefits

  • Very international and multicultural business environment
  • New, modern, and ergonomic offices
  • Parking available and close public transportation connections
  • Flexible working hours, 2 days Home office possible per Week
  • Profitable pension fund
  • Individual benefits to choose from like, contribution to public transportation, parking,extra vacation days, company products, bike/ e-bike, sports equipment
  • Own fitness room and free coffee and fruits

Sound interesting?

Please send us your application dossier using the ‘Apply now’ button. Your application will only be presented to our client after we have agreed this with you and you have given your consent.

Do you have any questions?

Your contact person will be happy to assist you.